Privacy Statement

 

Last Update: 22 June 2013

 

Stampin' Up! UK Limited (hereinafter “Stampin’ Up!”) provides this privacy statement to inform you of how your personal data are processed and in what form some of these data are made accessible to third parties. Please read this privacy statement carefully. By using this website, you accept the terms of this privacy statement.

Our Policy

Stampin’ Up! is committed to the protection and security of data that you provide us, and we treat all personal data with the utmost care, taking all necessary steps to guarantee the security of your data. This privacy statement applies to the websites www.stampinup.com, and all websites of Stampin’ Up! Demonstrators which are hosted by Stampin’ Up! through the DBWS program (the “Stampin’ Up! Sites”). This Privacy Statement supplements the General Terms and Conditions of Business of Stampin’ Up!.

1. Type and nature of the data collected and processed.

1.1 Personal data

When you register with us, we record and save your basic data such as name and e-mail address, together with other contact information such as user name and password. We may receive further information from you via the website (e.g. if you fill in your personal profile) or if you communicate with us.

If you place orders on the Stampin’ Up! Sites, we will need your name, delivery address, billing address, email address, phone number, credit card number and the expiry date so that we can process the transaction and inform you about the status of your order.

2. How we collect data

2.1 Cookies

After you have logged in (with user name and password), Stampin’ Up! uses cookies with which you can be identified for the duration of your visit. Cookies are small files stored on your computer or mobile device which identify the device to our server and also provide additional data. Other technologies such as pixel tags, web bugs, web storage and similar files fulfill the same purpose. A cookie is saved on your computer.

One type of cookie automatically expires after your session has ended. This is called a session cookie. Your user settings, in particular, are saved as session cookies so that this website can always be used in the form you require. Another permanently stored anonymous cookie contains the version number of your Flash player. In addition to this, user settings, such as language selection, language recognition settings, user IDs for various applications, are saved in both session cookies and permanent cookies by Stampin’ Up! in order to facilitate theuse of the website.

You can switch off the use of cookies for our website or in general in the settings of your Internet browser. You can find out how this functions from the website of your Internet browser.

For Internet Explorer, you can find the relevant instructions at: http://windows.microsoft.com/en-gb/windows7/block-enable-or-allow-cookies

For Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences  

For Apple Safari:

http://www.apple.com/uk/privacy/use-of-cookies/

For Google Chrome:

https://support.google.com/chrome/answer/95647?hl=en-GB

Deactivating cookies will mean that a number of website functions will no longer operate as intended.

2.2 Log files

Stampin’ Up! uses third-party tracking services that use technology to track non-personal information about visitors to this website. Each time a page is called up, access data are saved in a protocol file, the server log. The data record thus saved contains the following data:

• your IP address (by means of which your computer can be unambiguously identified)

• the remote host (name and IP address of the computer requesting the page)

• the time, the status, the quantity of data transferred and the Internet page from which you

accessed the requested page (referrer)

• The product and version information of the browser used (user agent)

A standardized web server log file format is used for this purpose. Provided these data are not urgently required for the technical maintenance of the system or for the system security, they are anonymized instantly and the original protocols are deleted. Anonymization takes place by removal or truncation of the IP address by allocating a code not assigned to a user. Any allocation to an identified or identifiable person is therefore no longer possible. Stampin’ Up! uses protocol data (logs) exclusively in anonymized form for statistical evaluations, without any allocation or references to your personal details. This enables us to detect possible program errors or faulty links, and allows for ongoing development and refinement of the website. Stampin’ Up! does not link the page requests and usage information to individual persons.

2.3 Web Analysis Software

Data collected may include time and duration of the visit, which pages are visited, the browser used and add-ons/plugins, search-engines and referrer. Cookies may be used to distinguish between individual visitors, but the collected data does not allow for the identification of individuals.

Google Analytics. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how you use the site. As anonymization is activated for the data we collect, your IP address is truncated by Google within member states of the European Union or in other signatory countries to the Treaty creating the European Economic Area and only then is it transferred to the USA.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website in order to compile reports on website activity for the website operator and to provide other services relating to website activity and Internet usage. The IP address transferred by your browser within the scope of Google Analytics will not be combined with other data from Google.

You may prevent the saving of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent the data captured by the cookie and relating to your use of the website from being captured and processed by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information on the use of the data and privacy policy at Google Analytics is available at:

http://www.google.com/analytics/terms/de.html or

http://www.google.com/intl/en/policies/privacy/.

Stampin’ Up! uses Google Analytics exclusively in connection with the “gat._anonymizeIp();” extension so that IP addresses are only recorded in truncated, i.e. anonymized form.

2.4 Clear Gifs (Web Beacons / Web Bugs)

We may use a software technology called clear gifs (aka Web Beacons / Web Bugs), to help us manage content on the website by measuring which content is most effective. Clear gifs are tiny graphics with a unique identifier, similar to cookies in terms of the function and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are invisible. We do not link the information collected through clear gifs with the personal data of our customers.

 

2.5 E-mails

Any e-mail messages we send are saved by us and any e-mails that may be regarded as business letters will not be deleted during the statutory retention period. We also record any e-mail addresses to which messages were undeliverable in order to request an updated e-mail address. E-mail messages from Stampin’ Up! may contain graphics or links which, when called up, allow us to determine whether an e-mail message has been opened. This takes place anonymously.

3. Purpose of collecting and storing the data

The purpose of gathering, saving, processing and using the data is to facilitate, maintain and develop the website, to fulfill your orders, and to implement Stampin’ Up!’s compensation plan. Part of our ongoing development involves the use of anonymous statistics on the usage of services.

Stampin’ Up! and your Stampin’ Up! Demonstrator may use your e-mail address, postal address and / or phone number to provide customer service or to contact you regarding the status of orders, problems with products or fulfillment and other customer service issues. Stampin’ Up! and your Stampin’ Up! Demonstrator send you e-mails for a variety of reasons, including confirmations of orders. However, communication may also concern information about our services, new product offerings and promotions, provided you have not revoked your consent for such usage, which you can do at any time by contacting your demonstrator or contacting Stampin’ Up! at supportuk@stampinup.com.

4. To whom do we disclose your personal data?

Stampin’ Up! does not forward your personal data to third parties for their marketing purposes or otherwise unless you have given your explicit consent or there is a legal requirement to forward the data.

4.1 Employees and contractors.

Your data may be communicated to employees and third parties who provide technical or organizational services to Stampin’ Up!

4.2 Payment processors.

In the case of payment processing for orders placed through a Demonstrator Business Web Site (“DBWS”), the data for processing the payment transaction are forwarded to the payment services provider, and your Demonstrator receives only very limited data, being merely informed whether or not the transaction has been completed. In such cases your Demonstrator does not receive your account data.

4.3 Agents / service providers.

We use the services of other companies, such as shipping companies, to handle orders, and credit card companies for billing. These service providers are prohibited from using your personal information.

4.4. Independent Demonstrators.

Stampin’ Up! grants independent contractors (“Independent Demonstrators”) rights to sell its products. Independent Demonstrators are not employed by Stampin’ Up! and Stampin’ Up! therefor does not control, and is not responsible or liable for the collection, use or disclosure of Personal Information by Independent Demonstrators, for marketing purposes or otherwise. If you provide information to an Independent Demonstrator through this website, Stampin’ Up! will have access to such information and shall treat it in accordance with this Privacy Statement. Independent Demonstrators may provide Stampin’ Up! with information regarding their customers, in which case Stampin’ Up! will treat such information, once in its possession, in accordance with this Privacy Statement.

If you are the customer of an Independent Demonstrator, you should check with your Demonstrator directly to learn about her data privacy practices.

4.5 Disclosure resulting from change in entity.

Ownership of Stampin’ Up! may be transformed through merger, acquisition by another company, or sale of all or part of its assets, in which event your personal information may be included in the transferred assets. We will notify you of any such change by e-mail and by notice posted on this website.

4.6 Mandatory disclosure.

In some cases, we may need to disclose your information to public authorities to comply with legal requirements. In all these cases, we will take reasonable measures to guarantee the confidentiality of your information.

5. Data security

Stampin’ Up! employs precautions to guarantee that your data are protected against loss, modification or misuse. Stampin’ Up! utilizes constantly updated firewalls that meet industry standards, as well as other security systems. Unfortunately, it is not possible to provide absolute protection from attacks coming from new viruses and other means of attacking the protected data systems of Internet services. Stampin’ Up! will instigate civil and criminal proceedings against any attack by hackers and the like and will inform you of any cases in which your data have been compromised.

6. Safe Harbor

Stampin’ Up! adheres to the Safe Harbor Principles agreed to by the U.S. Department of Commerce and the European Commission pertaining to the collection, use, and retention of personal information from EU member countries. Stampin’ Up! complies with the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. For more information or questions concerning the Safe Harbor program please visit: http://export.gov/safeharbor/index.asp

Stampin’ Up! uses Secure Socket Layer (SSL) to encrypt sensitive data in transmission, such as the password for your account and billing information, including credit card information, from your web browser to our web server.

7. Information, correction and deletion

7.1 Right to information on stored data

Every user has the right to obtain information from Stampin’ Up! regarding any personal data that has been saved. If the request for information is conveyed to Stampin’ Up! by telephone or e-mail, the user must provide a postal address to which the information can be sent. When such information is requested, you must provide the following details for identification purposes: user name, first name and surname, maiden name (if appropriate), e-mail address, postal address and date of birth. The information is sent by post to the address provided by the user.

7.2 Corrections

If you alter or correct the details that you have provided and delete old entries, the data previously entered will be completely deleted automatically. No special application for correction or deletion is required. You can edit your personal data at any time at https://www2.stampinup.com/ECWeb/MyAccount.aspx. In addition, you have the right to demand correction of any inaccurate data about you that is stored by Stampin’ Up!.

7.3 Deletion of data

You may request alteration, correction or deletion of your personal data at any time by e-mail or letter. To ensure your identification, the request must at least contain the following details:

• User name

• First name and surname

• E-mail address

• Postal address

Please note that due to caching systems, search engines, the interposition of proxy servers and the like, deleted data may continue to remain accessible even though they are no longer present within our systems.

8. Changes to this privacy statement

Stampin’ Up! reserves the right to change this Privacy Statement. Any changes to this Policy will become effective upon posting of the revised statement on the internet or as required by law.

9. Contact

Your trust is important to us. Stampin’ Up! therefore wishes to provide you with full information on the processing of your personal data at all times. If more detailed information is required on any point, please contact the following address at any time:

Stampin' Up! UK Limited

Westfields House
London Road
High Wycombe
Bucks
HP11 1HA
Phone: 080 2344765
email: supportUK@stampinup.com  

10. Links to other websites

This website contains links to other sites that are not owned or under the control of Stampin Up!.Please note that Stampin Up! is not responsible for the privacy practices of such other sites. When you leave this site you should read the privacy statements of every website that collects personally identifiable information. This privacy statement applies only to data that is collected by this website.

11. Social plugins

Notice of privacy protection for the use of Facebook plugins:

We have embedded plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, into our website. You can recognize these plugins by the Facebook logo on this website. A list of Facebook plugins can be found at: http://developers.facebook.com/docs/plugins/. When visiting a page of our website that contains a Facebook plugin, a direct connection between your browser and a Facebook server is established. By this connection, the plugin provides Facebook with the information that you have accessed a certain page of our website with your IP address. When clicking the Facebook Like-Button while you are logged in to your Facebook account, you can link content of our site to your Facebook profile. Facebook can then correlate your Facebook account with your visit to this website. For information about Facebook‘s privacy policy, visit: http://de-de.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to this website with your Facebook account, please log out of your Facebook account.

Notice of privacy protection for the use of Google +1:

Registration and transmission of information: Via the Google +1 button Google saves information that you provided a recommendation (i.e., +1) for the content, as well as information about the website you were visiting when clicking the +1 button. Your +1 recommendations may appear to others together with your profile name and photo in Google services like Google search or your Google Profile. Furthermore, your +1 recommendations may appear elsewhere on other websites or as advertisements.

Google records your +1 activity to improve the Google services for you and other users. To be able to use the Google +1 button you will need a worldwide visible, public Google Profile with a name that you choose, which will be used across all Google services. Sometimes this name may replace the name you generally use when sharing information under your Google account. Your Google Profile identity might be visible for users who know your email address or have other identifying information about you. Use of collected information: Google may share aggregated statistics about +1 activity with other users and partners, like publishers, advertisers or connected websites.